GovernanceCompliance

Transition & Transformation

Services

  • Engagement & service readiness Assessment
  • Project & Handover management
  • ITIL processes
  • Roles & Responsibilities definition
  • Financial assessment
  • Financial transparency
  • Cost optimization
  • Business alignment
  • Customer satisfaction
  • Service Catalogue definition & mgmt.
  • Change Control
  • Change Management
  • End-user experience
  • User adoption
  • Reporting
  • HR guidance to change
  • Active Risk Management
  • Documentation
  • Governance
  • Communication
  • Security
  • Advice for project & portfolio mgmt.
  • Management systems & tools
  • Tooling for projects & portfolio mgmt.
  • Integration & Coaching
  • Server Virtual Move
  • Server Lift & Shift
  • Aftercare
  • Transformation planning & initialization: standard vs customized
  • All underlying services in scope (infrastructure, workspace,…)

Frameworks

  • ITIL V3
  • Cobit
  • CMMI
  • Togaf
  • PMI
  • Prince2
  • PMBok
  • Agile

Methodologies

  • Due Diligence
  • Shadowing operations
  • Reverse shadowing operations
  • Exit operations

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